Small Business Awards

Friday, August 17, 2012 • Nashville Business Journal  • Page 3A

Austin Funeral & Cremation Services
Carol Austin – owner, funeral director

Founded in 2007, Austin Funeral & Cremation Services is a family-owned, full-service funeral establishment that specializes in providing families with compassionate care and personalized service.

About your symbol.Small Business Awards, Austin Funeral & Cremation Services, Brentwood, TN Funeral Home  I have chosen a picture of my husband, Rick, and father-in-law Milton.  Both passed away within the last several years and were both founders of our business.  They are a big part of who I am and what our company stands for.  Each day we celebrate their lives and their memory by serving other families of our community with the same compassion and care that they did.

What’s been the scariest moment for your company in the last three years?  Whenever we are not steadily busy.

What company challenge lies ahead that keeps you up at night?  It’s not so much a company challenge, but an industry challenge.  The funeral service industry is changing, and what keeps me up at night are ideas to keep it fresh and relevant to the clientele we serve.

What will your company look like in five years?  We are celebrating our  first five years in business this year.  I envision growth while still maintaining our same level of service that we consider to be our trademark.

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